Privacy Policy

Air Ticket, Insurance, and Hotel Booking B2B System Last Updated: January 2025

These Terms and Conditions ("Agreement") govern your use of the air ticket, insurance, and hotel booking B2B platform ("Platform") provided by [TravelPoint LLC] ("We," "Us," or "Our"). By accessing and using our Platform, you agree to comply with and be bound by the terms outlined in this Agreement. If you do not agree with any part of these terms, you must refrain from using our services.

1. User Account and Login Credentials

User Responsibility: Upon registering for the Platform, you will be provided with login credentials, which include a username and password. You are solely responsible for maintaining the confidentiality and security of your login credentials. Misuse of Login Credentials: You agree to take all necessary precautions to prevent the misuse of your login credentials. In the event of unauthorized access or any suspected misuse, you must notify us immediately. We are not liable for any loss or damage resulting from the misuse or unauthorized use of your login credentials. Security: You are responsible for any activities under your account, including any purchases or bookings made using your login credentials. We will not be held responsible for any financial losses or damage resulting from unauthorized use of your account.

2. Booking Services

Air Tickets: Our Platform allows you to book air tickets through various airlines. All bookings are subject to the terms and conditions of the respective airline, including their cancellation, refund, and rescheduling policies. Insurance: The insurance options offered through our Platform are provided by third-party insurance providers. The terms, conditions, and claims processes of the respective insurance providers apply, and we are not responsible for any issues related to claims or policy disputes. Hotel Bookings: Hotel bookings are facilitated through our Platform, subject to the availability and terms set by the respective hotel. We are not responsible for any discrepancies, overbooking, or changes made by the hotel.

3. Payment and Fees

Payment Terms: All bookings, including air tickets, insurance, and hotel reservations, must be paid in full at the time of booking, unless otherwise specified. Payments must be made through the available payment methods on the Platform. Refunds and Cancellations: Refunds and cancellations are governed by the policies of the respective service providers (airlines, insurance companies, and hotels). We do not guarantee any refunds or compensation for changes, cancellations, or delays.

4. Limitation of Liability

No Liability for Login Misuse: We are not liable for any loss, financial or otherwise, resulting from the misuse or unauthorized access to your login credentials. As the account holder, you assume full responsibility for all actions carried out under your account. Service Disruptions: We make every effort to ensure that our Platform functions properly, but we are not responsible for any disruptions, errors, or downtime that may affect your ability to use our services. Indirect or Consequential Losses: To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential losses, including lost profits or data, arising out of or in connection with the use or inability to use the Platform.

5. User Conduct

Prohibited Activities: You agree not to engage in any activity that may disrupt, interfere with, or damage the functionality of the Platform, including but not limited to hacking, phishing, or spreading malware. Compliance with Laws: You agree to comply with all applicable laws, regulations, and industry standards in your use of the Platform.

6. Privacy and Data Protection

Data Collection: We collect and process your personal data in accordance with our Privacy Policy, which is incorporated into this Agreement by reference. Third-Party Providers: You acknowledge that, in order to facilitate bookings, we may share your data with third-party providers such as airlines, insurance companies, and hotels. These third-party providers are responsible for their own privacy practices.

7. Termination of Account

Termination Rights: We reserve the right to suspend or terminate your account at any time if we believe that you have violated any of these Terms and Conditions. Upon termination, you will lose access to the Platform and any services associated with your account.

8. Indemnity

You agree to indemnify, defend, and hold harmless [Travel Point LLC], its officers, directors, employees, agents, and affiliates from and against any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your use of the Platform or any violation of these Terms and Conditions.

9. Amendments to Terms

We reserve the right to modify or amend these Terms and Conditions at any time. Any changes will be posted on the Platform, and by continuing to use the services after such changes, you agree to be bound by the revised terms.

10. Governing Law and Dispute Resolution

Governing Law: These Terms and Conditions are governed by the laws of [Your Country/State]. Dispute Resolution: Any disputes arising from or related to this Agreement will be resolved through [Arbitration/Mediation] in Muscat, Oman. You agree to submit to the exclusive jurisdiction of the courts located in Muscat, Oman.

11. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us at:

Email: SABookings@travelpoint.om
Phone: +968 71779955
Address: First Floor | Said Plaza | Qurm | Post Box 1694, Muttrah, Postal Code 114, Sultanate of Oman
By using the Platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.